Imagine the flexibility of creating a variety of ticket quotas for your festival! Not only can you set up multiple ticket categories, you can also combine them in various ways. For instance, you can allocate a fixed number of tickets across several categories without manual adjustments or the risk of overselling. This is especially handy when offering a mix of discounted and full-price tickets.

You can easily create ticket bundles from various ticket categories. For instance, pair a festival ticket with a parking pass, or craft offers like a 5+1 bundle in which the additional ticket is discounted by up to a 100 %.

Another classic approach: early bird, standard bird, and almost-too-late bird. You can set up these classic ticket categories in a cascading system which allows each ticket tier to transition smoothly. The next tier automatically goes on sale either when a specified date is reached or when the previous tier sells out. This ensures a seamless ticketing experience without interruptions, especially when sales are booming.

As event promoters, you will have a dedicated contact person to assist with all your ticketing needs and support you with setting up your festival in the ticketing system. We have solutions for almost everything, including creative workarounds using our various tools. Just ask!

We understand that pre-sale funds are crucial for financing a festival, so advance payments are absolutely feasible.

Our customer support team handles all guest ticket enquiries, allowing you to focus on your event. Every enquiry is addressed without exception, ensuring a swift response, typically within an few hour during business hours.

Wondering how pre-sales are going? Real-time statistics have the answer. Not only do they show the current sales numbers, they also give you insights into your audience’s demographics, where they are located, and even which other artists they previously bought tickets for. This can spark ideas for future bookings or help complete your current lineup.

Additionally, these statistics can be layered with data from previous years, allowing for precise comparisons and deeper insights.

We have all experienced it: pre-sales are closed, and suddenly people you know are reaching out, but you are not quite ready to add them to the guest list. For this (and many other scenarios), hidden ticket quotas come to the rescue. Access is granted either via a secret link or individual codes.

Hidden quotas are perfect for offering an exclusive pre-sale to previous guests. With access to customer data from the last event, you can send out personalised offers including individual codes via email, thus ensuring these loyal attendees get the first pick at tickets.

In addition, there is a whole range of other tools at your disposal, such as unlimited affiliate links per event and discount codes (either percentage-based or fixed amounts), which can be applied to specific quotas.

Every ticket sold is not just that - it's a buzz, a conversation about your event. In fact, sometimes the tickets speak for themselves, proudly displayed on bulletin boards or refrigerators, especially when they are fantix.

Fantix have also made their mark on social media. While a print@home ticket rarely steals the spotlight, our popular fantix are a photo-worthy keepsake.

Fully customisable, the fantix let your event’s design shine, with both the front and back available for artwork. Printed edge-to-edge in vibrant, four-colour quality, these tickets also come packed with security features - like holographic embossing and partial UV coating - so admission is possible even without scanning the code.

And the best part? There are no costs for you. You just provide the print-ready artwork according to our specifications, and we will handle everything else, ensuring your guests are thrilled with their tickets.

Gone are the days of scrambling for names or arguing about who is on the list. With our effective ticketing system, both guest list users and crew members enjoy a smooth check-in experience.

To simplify things, especially for you, you can issue and assign tickets in bulk and let recipients handle their own distribution and personalisation of the tickets. For example, you can send tickets to a service provider for their team, allowing them to manage it all with minimal fuss. This reduces your workload, especially when dealing with last-minute changes.

In the guest list management, you can easily search for, modify, or even block tickets, if needed. Or you can monitor the check-in status to find out, for example, if a specific person has already arrived on location.

Access to group management can be restricted to specific ticket categories, allowing, for instance, the press department to handle only press passes without interfering with VIP allocations.

All guest list tickets can easily be scanned and checked in using our Checkin app.

Our Checkin app is available for both iOS and Android, designed with efficiency in mind to ensure a smooth admission process.

For larger productions or events, we offer specialised devices equipped with battery extensions, ensuring they last through an entire shift without a hitch. If needed, we also provide pre-event admission planning support and on-site assistance, including a helpdesk for your guests.

Setting up the scanners is quick and easy using a QR code, which can be either downloaded from the event backend or emailed directly to the check-in team - no need to share access credentials.

Devices synchronise online, but rest assured, check-ins will continue even if the network goes down. Once connectivity is restored, devices automatically update to the latest status.

For personalised tickets, the name verification happens directly on the scanner, so displaying updated personal details (if permitted) is hassle-free, even for phyiscal tickets such as fantix.

Our integrated statistics offer insights into the overall check-in progress and also for individual check-in devices, making the tedious process of counting tickets against wristbands a thing of the past.

Plus, you can enable or disable check-in access for specific ticket categories directly in the app, ensuring, for example, that VIP tickets can only be scanned on certain devices.

After the event, the check-in statistics in the promoter backend will provide a detailed overview of check-in activity, helping to streamline planning for your next event.

Currently, we offer integrations with a range of cashless payment providers, and adding more is always an option. Depending on the integration setup, guests can pre-top-up their accounts directly through the ticket management system. If the necessary information is available via interface, guests can also view and download their individual spending data.

If your audience has concerns about data privacy with cashless payments, we can implement anonymous cashless options to address these issues.

Festivals generate a wealth of data. However, while no one needs to know the exact moment the average Jane or Joe bought their tickets or how many beers and shots they consumed, it is valuable to analyse factors such as the best time to start ticket sales or optimising staffing and opening hours of bars on-site.

If you need help interpreting and leveraging this data to make informed decisions for upcoming events, we are here to assist. Just reach out to us!